Contact
Last updated: June 21, 2026Use the email below to get in touch. To speed things up, use the subject line indicated for each type of request.
Types of requests
| Subject | Use this email subject | Response time |
|---|---|---|
| Article correction | Correção – [article title] | up to 48 hours |
| Data protection request (access, correction or deletion of data) | LGPD – [type of request] | up to 15 business days |
| Unsubscribe from newsletter | Cancelar newsletter | up to 48 hours |
| Story suggestion | Sugestão – [topic] | no guaranteed timeline |
| Partnership or advertising | Parceria | no guaranteed timeline |
| Other | Free text | no guaranteed timeline |
Data protection rights (LGPD)
As this portal is Brazilian and governed by Brazilian law, your data-protection rights are those set out in the LGPD (Brazil's General Data Protection Law, Law 13.709/2018) — comparable in scope to GDPR. You have the right to access, correct or request deletion of your personal data (such as your newsletter email) at any time. Just email us with the subject "LGPD – [type of request]". We respond within 15 business days.
If you don't receive a satisfactory response, you may file a complaint with Brazil's National Data Protection Authority (ANPD): gov.br/anpd.
What we don't have
- A contact phone number
- A public physical address
- Real-time support or live chat